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Terms and Conditions

www.computingempire.com
General Terms and Conditions
1. APPLICABILITY
1.1 These general terms and conditions, including all other terms and documents referred to in these general terms and conditions (hereinafter: “Terms”) are applicable to all agreements and any other (legal) relationship between Computing Empire represented by MP Solution, Maciej Prochowski and consumers (any natural person who is acting for purposes which are outside his trade, business, craft or profession) residing in the UK (hereinafter; “Customer”, “you”, or “your”) concluded through the website www.computingempire.com (hereinafter: “Website”). Please read these Terms carefully before ordering any products from our Website and print or save a copy of these Terms for future reference.
1.2 Our Website is only intended for use by people resident in the United Kingdom. Consequently the Terms are applicable to the sale and delivery of products and services (hereinafter together: “Product” or “Products”) within the UK. We do not accept orders from outside of the United Kingdom. By placing an order through our Website, you warrant that:
You are legally capable of entering into binding contracts,
You are at least 18 years of age; and
You are resident in the United Kingdom.
1.3 Products or services in our Website are offered by third parties. The general terms and conditions of these parties may be applicable to such products or services. Please ensure that you are happy with the terms of that contract and take legal advice if necessary, before ordering.
2. CONTRACT PARTY, CUSTOMER SERVICE
Your contract partner for all agreements that are concluded through the Website is:
MP Solution
Maciej Prochowski
14 Fairbanks Close
Coventry
CV2 2DN
UK
Tel.: (024)77672016
Mobile: 07500081316
E-Mail: contact@computingempire.com
You can contact our customer service for questions, reclamations and complaints from Mo-Fri: 08:00 – 18:00 hours and on Saturdays from 9:00 – 14:00 hours, on telephone number (024)77672016, or email: contact@computingempire.com. In case we are not able to respond directly to your question or complaint, you will receive an email within 5 working days in which your question or complaint is replied to.
3. OFFER & AGREEMENT
3.1 All offers and promotions on the Website are without any obligation unless otherwise indicated. By clicking the “order” button on the Website you are making us a binding offer to buy the products in your “shopping cart”. After completing the payment process on the Website, you will receive an email confirming your order has been received. All orders are subject to acceptance by Computing Empire and the agreement between you and Computing Empire will only be formed after Computing Empire has acknowledged acceptance of your order by sending an order confirmation through email, or when Computing Empire has started with the execution of the contract within five (5) days of ordering. If the Products that you have ordered are no longer available, Computing Empire will inform you hereof and reject the order. If possible, we may offer you substituted goods of a similar nature and quality. In this case, we will contact you and ask if you wish to proceed. If you do not want to keep the substituted Products within a reasonable time frame from delivery you can cancel your order and we will arrange collection of such substituted products from you and reimburse the costs.
3.2 All statements on the Website regarding amounts, measurements, descriptions and/or other designations are made with care, but only serve to identify the products and are estimations only unless explicitly indicated otherwise. Obvious errors such as pricing-, calculation- or writing errors in offers, promotions, folders, brochures, catalogues, order confirmations, invoices and other written statements of Computing Empire are non-binding. Any warranties regarding the quality, durability, function and fitness for a particular purpose are only binding when explicitly indicated by Computing Empire. (E.g. the technical specifications of a product).
4. DELIVERY COSTS
Next to the costs for the purchase of the ordered Products, delivery costs will be charged. The amount of the delivery costs depends on the amount of your order and the size of the products ordered. As the Products will have to be sent from our distribution centre, there is no possibility to deny delivery or the accompanying costs if you want to purchase a Product from us. The amount of the delivery costs are made clear on the Website and during the payment process.
For further information on carriage costs or delivery timescales, please contact Customer Services on (024)77672016.

5. PRICES, PAYMENT
5.1 The applicable prices are the product prices displayed on the Website. All prices are Net prices (including VAT) in GBP. Additional costs, such as delivery costs, will be mentioned separately on the Website. Payment is possible by Pay Pal of credit or debit card.
Your order will be processed after receipt of your payment.
5.2 Prices are liable to change at any time, but changes will not affect orders in respect of which Computing Empire has already sent you an order confirmation. Percentage savings flags are indicative of the discount applied, and are not intended as an indication of the actual price to be paid.
5.3 Please note that you must pay for the Products at the time you place your order. If you require the Products to be delivered to an alternate address other than that which your credit or debit card is registered to, we may need to verify your details before we can process your order.
6. DELIVERY / COLLECTION
6.1 Products will be delivered (by a currier) to the address, indicated by the Customer. Collection of Products is not available. Delivery times are indicated on the Website and during the ordering process. If you choose to order multiple process, different delivery times may apply.
6.2 Delivery times are between 8.00am and 6.00pm and we cannot specify an exact time when we will deliver. The delivery driver needs to obtain a signature for all Products and if you are unavailable to accept delivery, the Products may be left with a neighbor if they are willing to sign for them. Please note that products cannot be left in porches, sheds or other places outside of the home. Deliveries to an (office) address are attempted twice and the driver will leave a card stating when delivery will be re-attempted or if the Products have been left with a neighbor. Please note we cannot deliver to PO Boxes or BFPO addresses.
6.3 The delivery term shall commence on the day the contract is concluded, as laid down in Article 3.1. If parties have agreed to pre-payment, the delivery term will commence the moment the amount is transferred onto our account.
6.4 We shall endeavor to inform you of estimated delivery dates when you place an order. The products shall only be delivered after approval of the (contact) details of the Customer. If the details are, for example, not in compliance with article 1.1 of these Terms, then Computing Empire is entitled to cancel the contract, of which you will be informed per email.
6.5 If any items are damaged or missing from your order, please contact us within 3 working days of your delivery, by phone on (024)77672016, or email contact@computingempire.com. Please call our Customer Services Team on (024)77672016, or email contact@computingempire.com, for advice on returning Products.

7. SUSPENSION
The right to suspend any payment can only be exercised if your (counter) claim results from the same contract.
8. RIGHT OF RETENTION
The Products will remain the property of Computing Empire until full payment of all outstanding amounts has been received.
9. DAMAGES DURING DELIVERY
If the Products are delivered to you with visible (transportation) damage, we kindly ask you to immediately inform the carrier and contact our customer service department (see Article 2 of the Terms) as soon as possible. Failure to do so will not affect your rights (to any warranty claims), but will help us to make a complaint or claim to the carrier or his insurance company.
10. ENTITLEMENTS
Without prejudice to any exceptions or limitations Computing Empire is entitled to by law, you are always entitled to your statutory rights to correct performance of the contract, to rescind the contract and to payment of damages and/or costs. With regard to any claims for payment of damages or costs, Article 12 of these Terms is applicable.
11. WARRANTY/COMPLAINTS
11.1 You are always entitled to your statutory warranty rights that the purchased Product must comply to what was agreed upon between you and Computing Empire. If you purchased Products you may be entitled to (additional) warranty (terms) from the original manufacturer or the supplier of Computing Empire. You can never claim any additional warranty you are entitled to under the statutory or Computing Empire’ warranty, or the warranty of the manufacturer and/or suppliers of the Products.
11.2 Under Computing Empire warranty on its own brand products, claims can be made for material- or manufacturing defects. A valid claim will result in a free repair or replacement of the Products, such at the discretion of Staples. If repair or replacement is not possible or reasonable given the costs involved, Staples will be entitled as an ultimate remedy to reimburse the costs. With regard to any claims for payment of damages or costs, Article 13 of these Terms is applicable.
11.3 After reporting the defect, you shall enable Computing Empire to investigate the Products. The inspection of the defect Product shall take place at the then current location of the Product, or the facilities of Computing Empire. Costs for transportation/returns will be for Computing Empire, unless the warranty claim is denied, then the Customer shall have to pay the transportation costs.
11.5 Any defects to the Products that are a result of normal wear and tear, or any other external cause, such as but not limited to, damage due to transportation by the Customer, incorrect use, or if Customer has made any repairs to the product without the prior written permission of Staples, will not be covered by the warranty, unless such use or repairs are inherently connected to the use of the Products.
12. LIABILITY AND INDEMNIFICATION
12.1 Computing Empire’ liability is limited to the extent permitted by law.
12.2 Notwithstanding the terms of articles 6.1 and 6.2, or anything else in these Terms, nothing in these Terms excludes or limits in any way Computing Empires liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, for any matter for which it would be illegal for Computing Empire to exclude, or attempt to exclude, its liability, or under section 2(3) of the Consumer Protection Act 1987.
12.3 If damages occur, the Customer is obliged to limit, as far as reasonably possible, any further or other damages.
13. RIGHT OF CANCELLATION
13.1 The Customer has the right to cancel the contract within 14 days of delivery in accordance with the terms mentioned here below:
Right of cancellation for the purchase and delivery of goods
Right of withdrawal
You have the right to cancel this contract without giving any reason within 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the goods.
To exercise the right to cancel, you must inform us:
MP Solution
Maciej Prochowski
14 Fairbanks Close
Coventry
CV2 2DN
Tel: (024)77672016
Email: contact@computingempire.com
Of your decision to cancel this contract by an unequivocal statement (e.g. a letter sent by post, or e-mail), which needs to be sent before the withdrawal period has expired. You may use the attached model cancellation form, but it is not obligatory.
Effects of cancellation
If you cancel this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to cancel this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise. In any event, you will not incur any fees as a result of such reimbursement. We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.
Return of goods
If you choose to exercise your right to cancel, you shall send back the goods or hand them over to us without undue delay and in any event not later than 14 days from the day on which you communicate your withdrawal from this contract to us. You will have to bear the direct cost of returning the goods. Only after prior consultation Computing Empire may agree to collect the products (free of charge).
Liability & Warranty
You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods. Please be aware that you enjoy a legal warranty that any Products purchased from us through our site will be of satisfactory quality and reasonably fit for all the purposes for which products of such kind are commonly supplied.
Precedence of Terms
The above mentioned terms with regard to the right of cancellation are only applicable to contracts with consumers (“any natural person who is acting for purposes which are outside his trade, business, craft or profession”) and will prevail over the Terms & Conditions that are and remain applicable to all other contracts and/or matters not covered by these terms.
Right of cancellation for the purchase and delivery of multiple goods that were delivered separately
Right of withdrawal
You have the right to cancel this contract, in the case multiple goods were ordered and delivered separately, without giving any reason within 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the last good.
To exercise the right to cancel, you must inform us:
MP Solution
Maciej Prochowski
14 Fairbanks Close
Coventry
CV2 2DN
Tel: (024)77672016
Email: contact@computingempire.com
Of your decision to cancel this contract by an unequivocal statement (e.g. a letter sent by post, or e-mail), which needs to be sent before the withdrawal period has expired. You may use the attached model cancellation form, but it is not obligatory.
Effects of cancellation
If you cancel this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to cancel this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise. In any event, you will not incur any fees as a result of such reimbursement. We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.
Return of goods
If you choose to exercise your right to cancel, you shall send back the goods or hand them over to us without undue delay and in any event not later than 14 days from the day on which you communicate your withdrawal from this contract to us. You will have to bear the direct cost of returning the goods. Only after prior consultation Computer Empire may agree to collect the products (free of charge).
Liability & Warranty
You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods. Please be aware that you enjoy a legal warranty that any Products purchased from us through our site will be of satisfactory quality and reasonably fit for all the purposes for which products of such kind are commonly supplied.
Precedence of Terms
The above mentioned terms with regard to the right of cancellation are only applicable to contracts with consumers (“any natural person who is acting for purposes which are outside his trade, business, craft or profession”) and will prevail over the Terms & Conditions that are and remain applicable to all other contracts and/or matters not covered by these terms.
13.2 To exercise your right of cancellation you can use the model cancellation can be found on the Website or on the order/shipment confirmation email, or you can cancel by making an unequivocal statement to Computing Empire stating you wish to cancel the contract.
13.3 Your right of cancellation is not applicable with regard to:
the supply of goods made to the consumer’s specifications or clearly personalised;
the supply of goods which are liable to deteriorate or expire rapidly;
the supply of sealed goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery;
the supply of sealed audio or sealed video recordings or sealed computer software which were unsealed after delivery;
the supply of a newspaper, periodical or magazine with the exception of subscription contracts for the supply of such publications;
the supply of digital content which is not supplied on a tangible medium if the performance has begun with the consumer’s prior express consent and his acknowledgment that he thereby loses his right of withdrawal.
14. FILING
The (content of the) contract will not be filed by Computing Empire. After completing your order, there is no possibility to retrieve a copy of the contract through the Website. We encourage you to print or save the contract.
15. LANGUAGE
The applicable language for contracts with Computing Empire under these Terms is the English language.
16. PRIVACY
During the use of our Website, or when placing an order and/or the execution of a contract, Computing Empire may use your personal information.
17. PROMOTIONAL MAILING
When registering on our Website you can opt-in to receive promotional emails. At a later moment You can opt out of promotional email activity at any time by clicking on the “unsubscribe” link at the bottom of any marketing email or by updating your Mailing Preferences when you log in to your account. It may take up to 7 days for the change to take effect. You will then remain opted out of promotional email activity until you change your Mailing Preference again.
mail was sent to the specified e-mail address of the addressee.
18. LAW AND JURISDICTION
18.1 The Contract and these Terms will be governed by English law. The applicability of the 1980 Vienna Convention on Contracts for the Sale of Goods (CISG) is explicitly excluded.
18.2 Any dispute or claim arising out of or in connection with such Contracts or their formation (including non-contractual disputes or claims) shall be subject to the non-exclusive jurisdiction of the courts of England and Wales.

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